Housekeeper/ Front Office Assistant

Posted 3 weeks ago

Quality Health is our Wealth

HOUSEKEEPER

Scanlab Center is diagnostic company based in Nakuru and we wish to recruit for the position of a Housekeeper/ Front Office Assistant.
Responsibilities
• Mops the offices, washrooms and wipe surfaces, empty and clean dustbins
• Maintain a clean environment at all times
• Ensure the examination coaches are clean and draped
• Track any area that require to be repaired and inform the administrator
• Ensure patient experience is top notch by making sure that reports are delivered as soon as they are
released and periodically checking up on them
• Liaise with the customer care desk on managing patient queues
• From time to time run general office errands
• Demonstrate teamwork by being respectful to each other and communicating in the right manner
• Uphold the organization’s rules and regulations in every day’s work
• Learn and contribute to the organization’s strategy
• Commit to the core values
• Any other lawful duties as assigned

Requirements
The ideal candidate MUST have:
Functional/work-based skills, i.e.
• A deep knowledge of the operations of a customer care department in an organization.
• Outstanding communication (written and oral) and interpersonal skills enabling one to deal with internal and external customer support professionally
• Creative problem solving skills
• Good understanding of the company’s services
• Capacity to work both as an individual and as a team
• Excellent organizational and time management ability
• Display of professionalism, courtesy and maturity
• Highly self-motivated, willing to learn and quick adaptation to new processes within less time frame
• Friendly and positive demeanor with patients and office team members
• Must have excellent attention to detail.
• Must be able to deal with frequent interruptions while maintaining a positive and productive attitude

Qualifications
• Form four Certificate
• General computer literacy
• A customer care related course will be an advantage

How to apply
If interested, please apply online at https://careers.scanlabkenya.com by close of business February 20th 2024.
Only shortlisted candidates will be contacted.
Canvassing will lead to automatic disqualification.
ScanLab Centre is an Equal Opportunity Employer

Apply Online

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