Business Development Manager

Posted 11 months ago

Quality health is our wealth

We are a leading diagnostic company based in Nakuru and wish to recruit for the position of a Business Development Manager.


  • Strategic planning for the department, both short-term and long-term
  • Driving the business growth of the organization through market analysis and product positioning
  • Implementation, tracking, and strengthening of key performance and quality indicators within the marketing department
  • Marketing and selling the organization’s services to achieve business growth
  • Maintain current business relationships and establish new ones.
  • Monitor the market to obtain current marketing intelligence and track the activities of competitors.
  • Apply financial knowledge to improve marketing skills.
  • Monitor sales to ensure market goals are being met.
  • Work with the Finance Department to ensure clients’ accounts are serviced well and debts are monitored.
  • Contact existing and prospective customers via phone, in-person visits, and presentations to maintain a good relationship with clients, cement loyalty, and preserve business.
  • Accelerate the resolution of client issues and complaints.
  • Develop and implement a personal sales strategy that maximizes the market’s ROI.
  • Providing the management team with feedback on customer demands, problems, competing activity, and the possibility of new products and services
  • Take part in industry events and initiatives to raise brand awareness and broaden your network of contacts.
  • Monitor and analyze sales data to spot trends, opportunities, and areas for improvement.
  • Participating in and overseeing the development of marketing tools
  • Review and expand services offered to meet evolving client needs and best practices.
  • Participate in departmental and other meetings as required to meet organizational and service objectives.
  • Actively participate in quality improvement activities within the department and organization.
  • Participate in staff performance appraisals.
  • Oversee the proper induction and training of new employees in the section.
  • Identify and set suitable quality standards for handling clients.
  • Preparation and participation in the continuing educational activities of the department and organization.
  • Conduct duties in a manner that is ethical and promotes a positive image of the organization
  • Any other lawful duty that may be assigned to you



The ideal candidate MUST have:

  • 7 years of experience in sales and marketing in the Health industry, preferably in laboratories, and of those, at least 3 years in Business development.
  • A proven track record of achieving sales targets, client acquisition and retention, and driving revenue growth
  • An in-depth understanding of the sales lifecycle
  • Ability to work across functions and have the drive and energy to drive excellence and continuous improvement.
  • Excellent interpersonal and negotiation skills
  • Good written and verbal communication as well as presentation qualities and being well versed in Microsoft Word, Excel, and PowerPoint presentations
  • Ability to work independently and as part of a team
  • A high level of commitment to duty and discipline
  • Unquestionable level of integrity
  • Ability to manage complex projects and multi-task
  • Excellent organizational skills
  • Experience of having used a CRM and Sales and Marketing systems before
  • Ability to flourish with minimal guidance, be proactive, and handle uncertainty
  • Strong customer service and problem-solving skills
  • Have experience working and leading in cross-functional teams
  • Previous experience in a similar industry will be an added advantage.



  • Degree in Finance, Business, Marketing or Medical Laboratory from a recognized university
  • Have a valid driving license
  • Certificate of good conduct


How to apply

If interested, please apply online at by close of business 25th July, 2023. Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification.

ScanLab Centre is an Equal Opportunity Employer

Apply Online